What is ANA airport support

What is ANA airport support?
What is ANA airport support?

 

What is ANA airport support? 

ANA airlines is one of the most efficient airlines in Japan that keeps the needs of its customers as in its checklist. You can get their support throughout your journey. Most of you might need to be made aware of what is ANA airport support and how to get it. ANA airport support provides you with the assistance you require during travel. This information will help you to enjoy your journey peacefully. The support and assistants that they provide at the airport are as follows:

  • An adult passenger with one or more children with age below three years.

  • An elderly passenger boarding alone who is 65 years or above the age.

  • A pregnant woman boarding alone.

  • ANA assists disabled passengers who cannot take care of themselves.

  • Passengers injured or ill can ensure a safe trip with them as they will provide the necessary help.

  • They also offer assistance to passengers travelling with their pets.


How to get ANA airport support?

 

Some passengers, due to illness or other reasons, can require help. The question that comes to mind is how to get this help from ANA airlines at the airport. You must contact the ANA authorities at least 72 hours before the flight departure to make the reservations for support. You can call them as they refer to the steps in the section below:

  • Search for the website of ANA Airport, www.ana.co.jp.

  • Go to the Help section.

  • You will reach the Connect with ANA section.

  • Look for the phone number to help you connect to their airport support.

  • You can dial 1800-235-9262 and wait for the IVR commands.

  • You will get the IVR instructions which are as follows. 

  • Press 1 for the language selection.

  • Press 2 for airport assistance.

  • Press 3 for lost and found.

  • Press 4 for more options.

  • Press 9 to talk with their agent.

  • You can select two options from the automated IVR response and make a reservation for airport assistance from them.

  • You can also choose nine and ask their agent to reserve support at the airport if you want.


Get ANA Airport support via chatbot

 

You can also get help from their chatbot service to get support at the airport in the following steps:

 

  • Visit the website ANA.

  • Click on the Help option and then on Contact Us.

  • You will get the chatbot blinking at the bottom of the screen.

  • A single click will open the chatbot to speak with you.

  • Enter your airport support request in the entry field.

  • If you are still looking for the appropriate help from the chat service, they will direct you to speak to their customer agent during their telephone service working hours.

     

With ANA airport assistance, passengers do not have to worry about the help they might require during their travel at the airport. They offer their services at departing, connecting, and arriving airports. A person at the departing airport will take the passenger who requires assistance to the boarding gate. They will give you every help possible to provide you with the necessary support. This article will help with the information about what is ANA airport support if you are not aware of it.

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